How to read your water bill and understand your payment options

This guide walks through some of the most important sections of your Fort Collins-Loveland Water District (FCLWD) bill, including your current charges, water use, year-to-date usage, tiered rates and payment options. It also answers a few common questions our billing team receives from customers.
Inside the Trilby Tank Expansion: A Photo Tour of One of FCLWD’s Largest Capital Projects

The Trilby Tank Expansion is a long-term investment in reliable water service. By adding 6 million gallons of storage, FCLWD is preparing for future demand while strengthening the system’s ability to support peak use, fire suppression and day-to-day reliability.
It Broke and We Fixed It, 2nd Edition

What happens when a water line breaks? Go behind the scenes with FCLWD’s operations team to see how crews respond to leaks, contractor strikes and aging infrastructure, plus three memorable repairs from 2026.
Why FCLWD Conducts Rate Studies

Water service is essential, and maintaining that service requires ongoing planning. Rate studies are one of the tools FCLWD uses to make sure rates keep up with the real cost of providing sustainable, high-quality, secure, reliable and cost-effective water to the community. Learn more about the rate study process.
Where Does My Water Come From? The Journey From River to Tap

For FCLWD customers, water begins with a diverse portfolio, moves through a regional network of reservoirs and infrastructure, is treated at Soldier Canyon and the City of Fort Collins water treatment facility and is delivered through a local system built to serve homes and businesses every day.
Water Quality and Emerging Contaminants: How FCLWD Protects Your Water

For FCLWD customers, the most important takeaway is that our water quality remains strong, our source water gives us a meaningful advantage and the District continues to meet all state and federal drinking water standards. We will also evaluate future water sources not only for reliability, but also for quality.
Fire Hydrants 101: What Our Water System Can and Can’t Do During Wildfires

Fort Collins-Loveland Water District’s (FCLWD) is providing clear, factual information about how the Fort Collins-Loveland Water District’s (FCLWD) system is designed and what it can realistically support during these types of events.
Capital Projects Update: Exciting Milestones and Next Steps for Infrastructure Upgrades

At FCLWD, we take fiscal responsibility seriously. These projects are part of a thoughtful, long-term planning process to ensure that water is available for years to come.
Reimagining What a Colorado Suburban Landscape Should Look Like

Colorado has always been dry. That reality hasn’t changed. What can change is how we design the spaces around our homes. By reimagining what a “typical” suburban landscape looks like, we’re not giving something up. We’re returning to designs that fit the place we chose to live, supporting beauty, resilience and sustainability for years to come.
Where Our Water Comes From: A Mountain Reservoir with a 100-Year Supply

Understanding where our water comes from helps explain why winter weather matters so much, why snowpack alone doesn’t tell the whole story and how the District plans for a reliable water future in a changing climate.
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